No Return Policy for Joyita Mex

Thank you for shopping with Joyita Mex. Please review our no return policy carefully:

All Sales Are Final

Due to the delicate nature of gold-plated jewelry, all sales are final. We do not accept returns, exchanges, or cancellations once the order has been processed and shipped.

Exceptions

If your item arrives damaged or defective, please contact us within 7 days of receipt with clear photographic evidence. We will review your claim and, at our discretion, offer a replacement or store credit.

Care Instructions

To maintain the beauty of your jewelry, please follow the care instructions provided. Gold-plated jewelry can tarnish or wear over time with improper care.

Damage Due to Wear

We are not responsible for damage caused by exposure to water, chemicals, lotions, perfumes, or improper handling. Please handle your jewelry with care.

Contact Us

For any questions or concerns regarding your order, please contact our Customer Service team at:

Email: joyitamex.com@gmail.com

Policy Updates

We reserve the right to modify this policy at any time. Changes will be posted on our website.